I just sent my hubby off to work and I'm a little nervous. He was off work last week when the weather got bad. His hours are kinda crazy and I'm freaking out about him coming home tonight in this bad weather. The snow doesn't bother me, but the ice is so dangerous. Please say a prayer for Alan if you get a moment. Thank you.
On another note, I am looking forward to seeing the Chipmunk Squeakuel movie. Toys R Us has these plush chipmunk dolls and I want all of them. There's Alvin, Simon and Theodore and all 3 Chippettes. I collect dolls and stuffed animals like Care Bears, Smurfs, Shirt Tales, things like that. Wonder if I might be able to convince Alan to get them for me even though we just had Christmas?
I am also very impressed with a fast food chain today. It started off kinda rocky. I went to the drive thru at McDonalds and ordered 4 Cheeseburgers (wanted to put a couple in Alan's dinner, too) and a large french fries for us to split. I paid at the first window and drove to the 2nd window to retrieve the food only to be told to "Please pull up and park and we will bring your food out to you." Ugh! I hate that. Well, I waited and waited and finally (about 5 minutes later) I got impatient and went inside to see what the hold up was about. They weren't very busy so I was a little confused, but I stood there and waited for my food. An employee finally handed me a McDonalds sack that seemed to be quite full. I said thank you and headed back to my vehicle. I got home and took the food out of the sack and started making a plate for myself and Alan and realize I was shorted one burger. CRAP!
Alan said, "Kristie, it's only one burger for $1.00, no big deal." I was mad nonetheless. I grabbed the receipt and proceeded to make a phone call to our local McDonalds. I explained what had happened and she remembered me thank god.
She couldn't apologize enough (the store manager happened to be the one who answered my call.) She took my name and told me the next time I come in to their store that they will replace my entire order for free. She said the next time we feel like having McDonalds that it is on them. I was seriously surprised and happy that she took care of me like that with no questions asked. Now, that's customer service. YAY!
Tuesday, December 29, 2009
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8 comments:
You don't get customer service like that very often. Revel in it while you can.
Hi! I just got your blog comment on Happy Mail! You just need to fill out the survey on the blog and email it to me: jamie_habermaas@yahoo.com!
Sign-ups end today and names will be sent out tomorrow! Let me know if you have any questions! =)
And now I'm hungry for a McD's cheeseburger. ;)
yay! if you look on the happy mail post we posted the SAME EXACT time!! isnt that funny??? I am so happy you signed up, your going to love it!! YAY!! oh and Ive had to call mcdonalds and complain too, they are pretty good about replacing stuff!
xoxo,
Lindsay
How is the weather? I hope hubby made it home safe and sound to you! :)
McD's is usually pretty good at taking care of their mistakes. :)I'm craving fries now...and it is only 5:50AM.
Hope the weather wasn't too bad, and that he made it home safely!
McD's has good service? That's the first time I've heard that. I do appreciate good customer service like that, and always write letters for fabulous employees when it happens! That said, I hate McD's and fast food in general...it always made me feel lethargic and crappy! I do love the Shamrock Shakes come March though!!
Thanks y'all for the sweet comments and prayers for Alan to make it home safe. The weather is looking up so today's travel to work should be no problem.
Kristie, what is your Twitter name? I don't already follow you, do I?
I am going to feel silly if I do!!
My twitter name is leslialison. (It is also on my blog on the side bar).
Let me know!!
We saw the squeakuel this weekend and LOVED it! It is soo cute! Have fun. :D
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